Supplier Performance Management supports 360 reviews which means buyer companies can set up scorecards for suppliers to perform self-assessments or to evaluate specific processes and characteristics of the buyer company.

Supplier Performance Management Workflow

Supplier users can log on to the portal, enter evaluation data and submit it without ever having to download or install software.

A few key terms:

• Scorecard: A collection of metrics for evaluating a company's performance, the set of subjects that are being evaluated, and the group of users who perform the evaluations. For self-assessment scorecards, the subject company is the supplier company and the evaluator is a user from the suppliers company. If the suppliers are evaluating the buyer company, the the subject is the buyer company and the evaluator is a user from the supplier company.
• Session: A scheduled evaluation of subjects with a scorecard for a specified performance period. Every session has an evaluation start and end date. If you performed a quarterly review of Supplier Quality that included submitting scorecard evaluations for each supplier, you would create 4 Supplier Quality scorecard sessions each year.
• Subject: Company or organization to be evaluated with scorecard.

Viewing Scorecard Sessions on the Portal Home Page

The Home page of the portal lists open scorecard Sessions directly below the Current Projects list.

Scorecard Sessions Page

The Scorecard Sessions page displays a complete list of scorecard sessions and links for viewing and entering evaluations. 

»To view scorecard session data

Click Scorecard Sessions in the left pane of the Iasta SmartSource portal.

The Scorecard Sessions page divides the scorecard sessions into three lists based on their evaluation period:

• Open Scorecard Sessions: Sessions that are currently within the scheduled evaluation period.
• Future Scorecard Sessions: Sessions where the evaluation start date is in the future.
• Closed Scorecard Sessions: Sessions where the evaluation due date has passed.

Scorecard session lists include the following information:

• Scorecard Name: name of the scorecard which is the template containing the evaluation items.
• Session Name: The name of the scheduled evaluation session for the scorecard.
• Actions: the actions that are currently available to you. Actions can be restricted by the status of the session, the status of the evaluation, or by your user role and permissions for the scorecard. Open scorecard sessions can be evaluated. Close scorecard sessions can be viewed. No actions are available for scorecard sessions prior to the evaluation period (Future Scorecard Sessions).
• Evaluation Status: The evaluation status indicates what actions the evaluator has performed. Available statuses are:

• Not Started:  Evaluator has never saved the evaluation.
• Not Submitted: Evaluator has opened and saved the evaluation but not submitted it.
• Submitted: Evaluator has completed the evaluation for all assigned subjects and submitted their scores.

• Due Date: The end date of the evaluation period. You cannot submit evaluations after the evaluation period.
• Performance Period: Time period over which the subject company's performance is scored.